Privacy Policy
Last updated: September 2026
Sean’s NY Tours (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you interact with our website or services.
Information We Collect
When you request availability, book a tour, or contact us, we may collect information such as your name, phone number, email address, the tour and dates you are interested in, the number of guests, where you are staying, and any details you share about your party (for example, accessibility needs or a special occasion). If you pay a deposit or balance, payment is processed by a third-party payment provider; we do not store full card numbers.
How We Use Your Information
- To respond to availability requests and inquiries
- To confirm, schedule and deliver your tour, including sending meeting-point details
- To reserve attraction tickets in your party’s name where required
- To communicate about your booking, payment or changes
- To improve our tours and customer experience
- To send promotional offers, where permitted, which you may opt out of at any time
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as booking, email, payment processing, or attraction ticketing partners), with guides and drivers assigned to your tour, or when required to comply with the law.
Cookies & Website Data
Our website may use cookies or similar technologies to support functionality, measure advertising performance (for example, Google Ads conversion tracking), and understand general website usage. You can control cookies through your browser settings.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also opt out of promotional communications at any time by replying to any message or contacting us directly.
Data Security
We take reasonable measures to protect your information, but no method of transmission or storage is completely secure. We cannot guarantee absolute security of information you provide to us.
Children’s Privacy
Our website is not directed to children under 13 and we do not knowingly collect personal information from children. Information about children in your party (such as ages for ticketing) is provided by the adult making the booking.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this page, please contact Sean’s NY Tours:
- Phone: (646) 883-0311
- Email: booking@seansnytours.com
- Address: 2 East 42nd Street, New York, NY 10017, USA