Booking & Delivery of Services
Last updated: September 2026
This page explains how bookings with Sean’s NY Tours are confirmed and how our tours are delivered.
How Booking Works
Submit an availability request through our website or call us. We reply by email with availability, the price (including any first-tour discount), and payment instructions. Your booking is confirmed once we send a written confirmation and, where required, receive your deposit.
Your Confirmation
The confirmation email contains your tour name, date and start time, the exact meeting point (or pickup details for private tours), your guide’s contact on the day, what is included, and what to bring. Please keep it accessible on your phone.
Delivery of Services
Our services are delivered in person in New York City and, for multi-day packages, along the tour route. No physical goods are shipped. Attraction tickets included in your tour are held by your guide or delivered electronically before the tour; you do not need to collect anything separately.
Meeting Points & Timing
Please arrive at the meeting point 10 minutes before the start time. Scheduled tours depart on time so that reserved tickets and timed entries are not missed. If you are running late, call the number in your confirmation; where possible, the guide will help you join the group at the next stop.
Private Tours & Pickup
Private tours include pickup at your Manhattan hotel or another agreed address. Your guide will contact you the day before to confirm the pickup time.
Accessibility
Tell us about mobility needs, strollers, or other requirements when you book. Many stops are wheelchair accessible; for routes with significant walking or stairs we will recommend the most suitable tour or a private alternative.
Contact Us
If you have questions about this page, please contact Sean’s NY Tours:
- Phone: (646) 883-0311
- Email: booking@seansnytours.com
- Address: 2 East 42nd Street, New York, NY 10017, USA